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Medical Definition of Referral 

The term "referral" can refer both to the act of sending you to another doctor

or therapist, and to the actual paperwork to authorize that visit.

A  referral is usually necessary to see any practitioner or specialist other than your primary care physician (PCP).

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Step 1

Step 2

Submit Referral

Step 3

Step 4

Specialist Appointment 

The referral department will schedule initial consultation and provide appointment details to the patient.

Consultation

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The referral is obtained from the PCP, who may require a telephone or office consultation first.

 

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The Dr. will document the specialist request and the referral department will process it according to patients IPA.

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Authorization Approval

Once the authorization is approved, the referral department will send documentation to specialist office. (This process could take up to 5 -7 business days)

Which calls

do we handle?

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