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POSSIBLE SCENARIOS

    WHEN SOMEONE  ANSWERS MIGHT ASK:

  • WHAT´S FOR?

  • CANCEL IT

  • ARE RESULTS IN?

  • RX REFILL

  • SPECIALIST APPT

  • WHICH DOCTOR?

  • I JUST WENT

  • I HAVE A CARD WITH DIFFERENT TIME

  • I CHANGED PCP

  • NO INSURANCE CARD ON HAND

  • ONLY MEMBER ID # AVAILABLE

  • HOW LONG IS IT GOING TO TAKE?

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